Access is a practice.

We're committed, learning, and evolving.

Indian Summer Festival is committed to creating accessible and inclusive experiences for all attendees—both in person and online. We recognize that accessibility is an ongoing process and we welcome your feedback to help us improve. If you have an access request or would like to ask questions or offer feedback about accessibility at Indian Summer Festival, please contact us at info@indiansummerfest.ca or call +1 604 283 9172 ext. 1.

Audience Accessibility Information

  • Covid Protocols

    Indian Summer Festival includes a mix of indoor, outdoor, and hybrid events. While masks are not mandatory, we encourage attendees to wear them. Reserved masked seating sections are available at all seated events at Performance Works. These areas are physically distanced and reserved for masked guests only.

  • Scent Sensitivity

    We ask all attendees to help us maintain scent-reduced environments by avoiding scented products at our events. However, we cannot guarantee a scent-free space, and our venues do not have permanent scent-free policies in place.

  • Companion Ticketing

    A complimentary companion ticket is available for anyone who requires one to attend. You can request this during ticket checkout or by contacting us directly. Availability may be limited, so we recommend booking early.

  • Priority & Assigned Seating

    Except for events at the Chan Centre (which have assigned seating), most festival seating is first-come, first-served.

    We offer:

    Early entry and/or priority seating for guests with invisible disabilities, low vision, or chronic pain
    ✓ The option to request seating accommodations during the ticket checkout process
    ✓ Onsite assistance if you did not pre-register your access needs

  • Mobility Access

    Our primary venue, Performance Works on Granville Island, as well as other festival locations—including the Chan Centre for the Performing Arts—are accessible to people using mobility aids.

    Accessibility features include:

    ✓ Step-free and wide entrances
    ✓ Ramps and elevators
    ✓ Wheelchair- and scooter-accessible washrooms
    ✓ Accessible seating

    Please refer to venue-specific links on our website for more detailed access information.

  • Low-Vision Friendly Events

    Some festival events are low-vision friendly, meaning they are accessible without the need for visual interpretation.

    These include:

    ✓ Audio-focused events such as panel conversations, artist talks, and some music performances

    Guests who are blind or partially sighted are eligible for priority seating and companion ticketing. We are proud to partner with VocalEye to expand access for blind and partially sighted community members.

  • Community Ticketing

    To reduce financial barriers, all Indian Summer Festival events offer sliding scale ticketing, including a subsidized ticket option (subject to availability). We encourage attendees to self-select based on their current financial situation.

    Suggested guidelines:

    ✓ If you have access to homeownership, advanced education, healthcare, or citizenship benefits, consider the Pay It Forward ticket.

    ✓ If your answers are mixed, the General Admission option may be the best fit.

    ✓ If you are experiencing financial barriers, select the Subsidized ticket option.

    This sliding scale model is inspired by the work of Meenakshi Das at Data is for Everyone.

  • ASL Interpretation

    While we recognize that surface-level English-to-ASL translations do not fully convey the poetics of Sign Language, we are happy to arrange ASL or Deaf interpretation by request.

    To request ASL support, please contact info@indiansummerfest.ca at least two weeks before the event

  • Captioning

    We offer live captioning at all spoken word events. Captions can be accessed via your smartphone with an internet connection. Look for the closed captioning (CC) symbol on individual event listings to find out which events offer this feature.