Chan Centre for the Performing Arts Venue Accessibility

Event at this Venue:

July 6: An Evening with ALOK

Front Entrance and Rose Garden Parkade Accessibility:

  • The Chan Centre is wheelchair-accessible. When approaching the Chan Centre entrance from the top of the stairwell off of Main Mall, there is an elevator located on the east side of Flag Pole Plaza; adjacent of the main doors to the Chan Centre.The same elevator connects to the Rose Garden Parkade, and a number of accessible parking stalls can be found on level five.

Concert Hall Accessibility:

  • The orchestra (main) level of the Chan Shun Concert Hall has a variety of accessible seats. Please note that only the left side of the dress and upper levels of the concert hall (including box seating) are accessible by elevator. Seat sizes in the concert hall range from approximately 16.5 inches to 19.25 inches. View a map of seat sizes here. If you require a chair that is larger than this, please note that box seating on the dress and upper levels contain movable chairs with arms which can be replaced with chairs that have no arms.
  • For assistance in booking the accessible seating that’s right for you, contact the ticket office by email at [email protected] or by phone at 604-822-2697 (phone hours Tues – Fri 12pm – 4pm).

Infrared Hearing System Headsets:

  • Infrared Hearing System headsets are available free of charge for those who are hard of hearing. For further details or to make special arrangements, please contact Paul Sontz at 604.822.2188 or [email protected].